Account & Project Manager

Location: Hoxton, London
Role type: Full Time

About us.
We’re MarTech Alliance - a learning business focused on marketing, sales & technology. Delivering learning experiences across events, courses & resources.

We deliver exceptional modern learning experiences; events, courses & resources; individuals & teams, physical & digital, formal & informal, self-study, instructor-led & community-based learning.

All this supports our development into THE global community of marketing, sales and technology professionals. To help them develop their skills, knowledge & network to advance their careers & business performance.

About our background
Our founder took the business from being a side hustle on his sofa to an amazing office in east London with an epic team of 15.

We have snowballed from one event to a global event series, a portfolio of digital courses and a library of content. We have built a global community of over 100k marketing, sales, and tech professionals to help them grow their careers and companies.

Today we work with companies from TikTok to Coca-Cola and Adobe to McKinsey.

About the role.
The primary duties of this role centre around our relationship with key customers and optimising operations and process:

• Customer Success Management: Manage client campaign projects, delivered through regular communication and key assignments. Liaise with clients and customers directly to ensure efficiency and effectiveness. This works across all key assets, including courses, events and resources. Act as the key point of contract for all key clients.

• Project Management: Take ownership of various key company projects, delivering them on time and within budget.
  
  
• Event Support: Play a key role in the delivery of all MarTech Alliance events, supporting the Head of Department in all aspects of the production and delivery process. Manage speaker and sponsor and attendee relationships.
  
  
• Course Management: Take ownership of all MarTech Alliance courses, including the development of the course platform, delegate booking and invoicing, cohort diary dates, and course logistics.
  
  
• Other tasks as required.

About you.
What we’re looking for is an individual who if flexible and adaptable to varying duties, depending on the shifting needs of the company and its staff.

You’ll have the right balance of skills and mindset and be looking to grow your knowledge and experience in a fast-paced environment.

Knowledge and skills.

• Organised with an attention to detail.
• A problem solver with a can-do attitude.
• Good communication skills.
• Strong project management skills.
• Personable and friendly.
• Self-motivated & focused.
• A commitment to learn and improve.
• A hands-on ‘doer’, not afraid to get your hands dirty

Our core values.

• We get $hit done – key to this is initiative & ownership.
• We love drive, ambition & commitment.
• We’re obsessed about learning – in traditional formats, but also rolling up our sleeves to learn by actually doing stuff.
• We do things that inspire us & producing stuff we’re proud of.
• We embrace change & constant evolution.

About our working style
We believe in a mix of office and remote. It gives us a chance to build relationships with colleagues, learn from conversations we have in the office, while having some flexibility for a great work-life balance.

Being in the office also means you get to build a relationship with Paco – our Chief Barketing Officer.
Our office is based in the heart of London, just 4mins walk from Shoreditch High street.

OK … but why work here?
We asked our team to rattle off the key reasons why they enjoy being part of our amazing team:

• Recognition & work that matters – Your work truly matters, it has impact and your recognised for what you do in any role in the business.
• Business inflection point – We are at a real inflection point in our growth so you have the opportunity to be part of something very special which is growing at speed – the right way.
• Learning & Career growth – We live and breathe what we do. We are committed to helping our community to keep upgrading, to build their skills, knowledge and network to grow their careers. The same is true of our team. You will receive a training allowance and development plan to map your personal growth.

How to apply.
In the first instance, we would like to understand more about you.

• Forward your Resume / CV to hello@martechalliance.com 
• Provide a summary of the reason why you feel you’re right for the role.