About Us
Manthan-RichRelevance is a leader in algorithmic customer engagement for retail and consumer businesses. Our platform powers the Digital “New Normal” for retail brands with Al – by activating, engaging, aligning, and converting every digital interaction in real time for hyper-personalized customer experiences.
With over a decade’s experience powering over 225 retail customers across the world, Manthan-RichRelevance offers an integrated platform that unifies customer DATA helping recognize each customer as an individual and not just as a segment with our Real-Time Customer Data Platform; enables insight-driven DECISIONING supported by advanced machine learning and deep learning algorithms; and frictionless DELIVERY through activation apps for Personalized, Customer Journey-based Marketing across both offline and online channels.
We ensure seamless deployment supported by over 560 connectors to your data, channels, and marketing systems. What sets us apart:
- Our platform is built for retail with 1000+ retail-specific domain measures & metrics OOTB resulting in faster time to value.
- Algorithm-first approach provides over 150 strategies with the flexibility to bring your own models and innovate.
- Real-time activation of audience by our CDP powers our personalized, omni-channel customer engagement, at scale.
Our platform replaces the cost and imprecision of manual decision-making with an intelligent, ensemble-based algorithmic decisioning engine. Now you can engage customers with contextually relevant experiences across their lifecycle and enable rapid time-to-market, driving immediate ROI for your business.
