Jeanne Bliss is the Founder and President of CustomerBliss and Co-Founder of The Customer Experience Professions. She is a published author of four books, a regular speaker, thought leader and an industry leading expert on customer-centric leadership.
A self-confessed people-nerd, Jeanne believes customers should take centre stage, and should be prioritised...even over concern for the bottom line.
The veritable pioneer of the Chief Customer Officer role Jeanne now champions its importance through her formidable podcast 'The Chief Customer Officer Human Duct Tape Show'
Credentials
My latest book, 'Would You Do That To Your Mother?' is all about taking the values our moms raised us with—kindness, honesty, empathy, etc—and living them in our business lives. This is the way to customer driven growth. #MakeMomProud #CX https://t.co/udb56dEAjb pic.twitter.com/nZ1tTsxOCq
— Jeanne Bliss (@JeanneBliss) December 12, 2018
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